Assistent.iQ: the Trusted AI Assistant for Public Administration
Secure and Sovereign AI Support for Efficient Workflows
Assistent.iQ is the AI solution from Bundesdruckerei GmbH, specifically developed to meet the requirements of public administration. The AI assistant supports daily information processing - from research and document summarisation to text creation. In the process, public administrations benefit from the highest standards of data security, traceability and flexibility.
Your Advantages at a Glance
Legally compliant:
Designed for legally compliant use in public administration, while taking the GDPR and the AI Act into special consideration.
Secure:
Operation is based on BSI (German Federal Office for Information Security) standards for IT baseline protection, with a protection requirement class of “High” for the secure processing of documents and content, secure data transmission via an encrypted SSL connection and compliance with ISO 27001.
User-centered & sustainable:
Developed with public administration for public administration and continuously optimised for high usability and operational reliability, sustainably financed and continuously expanded.
Sovereign & flexible:
Developed in-house by Bundesdruckerei GmbH using open source components; data processing, including language models, takes place on servers operated by Bundesdruckerei GmbH or, alternatively, in a data center specified by the customer.
Transparent & trustworthy:
Traceable answers through source citations and algorithms that prevent hallucinations and enable fact-based responses.
Product Details
Assistent.iQ: Process Optimisation and time savings with Artificial Intelligence
Assistent.iQ is a sovereign AI assistant designed to address key challenges in public administration. For example, it supports users in managing the increasing volume of information and regulations, complex laws and a multitude of guidelines and instructions that need to be adhered to by efficiently processing large amounts of documents and making relevant content quickly accessible. At the same time, Assistent.iQ can help to relieve staff in public administration by simplifying and accelerating routine tasks
To achieve this, Assistent.iQ offers a wide range of powerful functions specifically tailored to the needs of public administration: The AI assistant can process long texts or multiple uploaded documents, identify various topics within them, generate summaries and answer questions based on the documents.
One special feature of Assistent.iQ is the responsibility finder. Based on an organisational responsibility plan it suggests responsible departments for any given document. In addition, the similarity search enables users to find content-related similar documents within designated document collections. The optimised user interface and interaction via natural language enable a high degree of usability for employees in public administration. Furthermore, Assistent.iQ provides all the advantages of AI-based free text generation and effectively supports the drafting of emails, explanations, statements and reports.
In this way, the AI solution offers a trustworthy, legally compliant alternative to other common tools—specifically for use in public administration—while always ensuring full control and traceability.
Flexible Operation for Maximum Sovereignty
Assistent.iQ is an in-house development by Bundesdruckerei GmbH, based on open-source components. The choice between an SaaS offering on Bundesdruckerei servers and an on-premises software license guarantees sovereign operation in accordance with the requirements of authorities. Both versions provide the full functionality of Assistent.iQ without dependence on non-European providers. Bundesdruckerei GmbH supports the selection of the appropriate operating model and, if required, supervises implementation of the on-premises solution.
The solutions and a comparison on their advantages:
A Customised Solution for the Specific Requirements of Public Administration
Assistent.iQ was developed in close coordination with users in public administration and is continuously improved based on their feedback. The selection of the underlying language model was based on benchmarks that use data and use cases from public administration. This is the way the optimal model for the needs of public administration was identified. The features and user interface are designed to be accessible and have been specifically selected and optimised for the tasks and conditions of public administration. Assistent.iQ also aims to ensure that the use of generative AI is reliable and safe.
Through precise source referencing, users can trace and verify all generated answers and summaries. For full transparency, original documents are displayed with the relevant text passages highlighted. In addition to the high baseline quality, integrated security algorithms protect against unwanted system behavior—and transparently signal when corrections have been made. Only language models that permit reliable and legally compliant operation of the solution are used. The data-driven approach to the development of Assistent.iQ ensures that the best possible models are used for public administration now and in the future. To this end, Bundesdruckerei GmbH relies both on standard performance tests and on specially developed evaluations that specifically assess the performance of the models for German administrative texts and tasks.
Security and Stability for a Sustainable Solution
The AI functionality of Assistent.iQ does not have access to the Internet. Responses to queries are generated exclusively based on the documents provided by users; the use of Internet sources is therefore excluded. This ensures that no data or prompts are sent to the Internet. The operating environment of Bundesdruckerei GmbH satisfies BSI (Federal Office for Information Security) baseline protection level “High”. A sophisticated data protection concept has been developed for this solution. Assistent.iQ reduces the likelihood of incorrect statements (hallucinations) through multiple security mechanisms. With this AI solution tailored specifically for public administration, authorities will receive a product designed for long-term operation, ongoing development and regular model updates. With Assistent.iQ, an in-house development by Bundesdruckerei GmbH, users benefit from the stability and reliability of a company that is 100 per cent owned by the German federal government.
Frequently Asked Questions
Assistent.iQ is the sovereign AI assistant from Bundesdruckerei that is specifically developed to meet the requirements of public administration. It assists with processing documents, extracts key information, identifies topics within the documents being searched, enables rapid access to document content via a precise document search function, generates summaries and creates or delivers clear and concise answers to user queries.
Assistent.iQ was specifically developed to address the needs of public administration, offering unique features such as the identification of responsible departments and placing a strong emphasis on legally compliant use and traceability of results through source citations. For example, the user interface of Assistent.iQ provides more space for displaying referenced documents. Assistent.iQ features a sophisticated data protection concept and, unlike other AI assistants, relies on open-source components, thus preventing lock-in effects with other technology providers. Furthermore, the application can be deployed either on premises or as a sovereign SaaS solution.
Yes, Assistent.iQ was developed with a particular focus on security. For the SaaS offering, data processing—including language models—takes place on servers operated by Bundesdruckerei (German Federal Printing Office). These servers are designed according to the “High” level of BSI-Grundschutz (German Federal Office for Information Security baseline protection).
However, the SaaS offering is not approved for classified documents (VS-NfD or higher; German: “Classified information – For official use only”). For the on-premises offering, security largely depends on the security of the operating platform. The on-premises version of the software can also be run without internet access.
The application is based on a comprehensive data protection concept and has been developed in accordance with the principle of data minimisation.
Documents uploaded by users are only visible to those users and, for security reasons, are deleted from the system daily as part of an automated cleanup process.
Yes, Assistent.iQ can be operated on premises in your own data center, provided that it meets the technical requirements. Bundesdruckerei will be happy to assist with assessing the suitability of the data center, estimating the expenses needed and implementing the necessary work.
The system was developed in collaboration with users in public administration, and its operation is therefore specifically optimised for this user group. As a result, Assistent.iQ is designed to be clear, appealing and helpful, offering an intuitive user experience. In addition, Bundesdruckerei GmbH provides onboarding support. The SaaS offering does not require any installation. Users can begin using the system immediately after receiving their account.