Data protection – an integral part of our company

Protecting personal data is a top priority for Bundesdruckerei Gruppe GmbH and its subsidiaries (jointly referred to as the Bundesdruckerei Group). That’s why we process personal data in accordance with the applicable legal provisions regarding the protection of personal data and data security.

Bundesdruckerei Group is aware of its special obligation to protect each and every citizen’s right to informational self-determination. The data protection officers of the subsidiaries of the Bundesdruckerei Group continuously monitor compliance with the requirements of the General Data Protection Regulation (GDPR), the Federal Data Protection Act (BDSG, Bundesdatenschutzgesetz) and other data protection requirements, such as the Telecommunications Telemedia Data Protection Act (TTDSG,Telekommunikation-Telemedien-Datenschutz-Gesetz).

The data controller for the provision of the website and related functions as described within this data protection information is Bundesdruckerei GmbH, Kommandantenstraße 18, 10969 Berlin, Germany. You can reach the data protection officer of Bundesdruckerei GmbH at the above address by adding ‘An den Datenschutzbeauftragten’ (To the data protection officer) and also by e‑mail at:

2.1  Data categories, purpose of processing and legal basis

We regularly process the following personal data when you use Bundesdruckerei’s web pages, applications or online tools (‘online offering’):

Personal data, such as

  • contact data, e.g., first and last name, e-mail address, telephone number, which you yourself enter voluntarily within the scope of a Bundesdruckerei online offering, for instance, when registering, when making enquiries about contacting us, when participating in surveys, etc.,
  • information provided as part of a support request,
  • information that is automatically sent to us by your web browser or device, such as your IP address, device type, browser type, previously visited web pages, visited sub-pages or date and time of the respective visitor request.

We process your personal data for the following intended purposes:

  • to enable you to make use of the services and functions offered online,
  • to verify your identity and enable user authentication,
  • to process your enquiry.

The processing of personal data is necessary in order to achieve the aforementioned purposes. Details can be found below in this data protection information. Detailed information is provided on the individual processing series and the legal basis for processing your personal data. 

2.2  Use of cookies

When you visit our website, we collect data while connected via your internet browser and using technically required so-called session cookies. These session cookies enable us to provide the various websites of the Bundesdruckerei Group. They expire when the session ends.

Most browsers are set to accept cookies automatically. However, you can deactivate the storage of cookies or set your browser to notify you as soon as cookies are sent. When cookies are set, the following information is sent to the party that set the cookie (in this case, to us):

  • date and time the website was accessed,
  • web browser and operating system used,
  • complete IP address of the requesting computer,
  • volume of data transferred.

The legal basis for the storage of information in the end user’s device is Sec. 25 (2) No. 2 TTDSG. The use of session cookies is absolutely necessary so that we, as the provider of the Bundesdruckerei Group websites (telemedia service), can provide this expressly requested telemedia service.

2.3  Log file processing

Every time this website is accessed or every time a file is retrieved, data about this process is temporarily processed in a log file. The following data is stored:

  • date and time the website was accessed,
  • web browser and operating system used,
  • complete IP address of the requesting computer,
  • volume of data transferred.

In the event of attacks (e.g., DDoS attacks) on the communication systems, this data is analyzed and, if necessary, used to initiate legal and criminal prosecution. These log files are deleted after seven days at the latest. The legal basis for this processing of your personal data is Art. 6 (1) (f) GDPR. Our legitimate interest is the investigation of security-related incidents.

A contact form is provided so that you can get in touch with us. You can choose whether you wish us to respond to your enquiry by telephone or by e‑mail. You can specify this in a free text field after you have made a pre‑selection for the area to which your enquiry relates. We can then find the right contact person in the Bundesdruckerei Group as quickly as possible. Possible recipients of your data are therefore the internal employees who will answer your enquiry as well as affiliated companies that are relevant for the area of your enquiry.

Some fields are not mandatory. If you nevertheless provide the relevant information, you consent to our processing of your personal data for the purpose of responding to your enquiry.

The legal basis for the processing of your personal data in conjunction with a contact request is Art. 6 (1) (b) GDPR if you are interested in further information about our products. If, on the other hand, you have a different request, we will process your personal data in accordance with Art. 6 (1) (f) GDPR. Our legitimate interest is to respond to your request. 

Our website embeds videos from YouTube. The provider of this video platform is Google Ireland Limited, Gordon House, 4 Barrow Street, Dublin, Ireland. Only when you call up an embedded video will a connection to the YouTube server be established (so-called two-click method). This tells the YouTube server which of our pages you have visited. In addition, YouTube obtains your IP address. This also applies if you are not logged into YouTube or do not have an account with Google. If you are logged into your Google account on YouTube at the same time, you enable Google to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your Google account on YouTube. By the loading of the embedded YouTube video confirmed by you, your IP address could be read by the Google Fonts Tool used by YouTube and forwarded to Google, over which we have no control. For this reason, please load embedded YouTube videos only if you agree to such data forwarding.

Personal data is normally sent to a Google server in the US and stored there. Due to the activation of IP anonymization – _anonymizeIp() – Google will first shorten your IP address within the EU member states or in other signatory states of the Agreement on the European Economic Area. Please note that it cannot be guaranteed that data processing will be carried out at the same level of protection as within the EU. In this respect, we believe that there is a risk that you may have difficulty enforcing your rights as a data subject and that state security authorities disproportionately access data. Moreover, there is no data protection supervisory authority. We expressly draw your attention to this matter.

The legal basis for the processing of your IP address and related information is your voluntary and informed consent pursuant to Art. 6 (1) (a) GDPR, which you can revoke at any time with effect for the future. The legality of the data processing carried out until revocation remains unaffected by the revocation. You can find further information on the handling of user data in Google’s Privacy Policy.

Bundesdruckerei operates a whistleblower management system in order to meet its special responsibility as a Federal Government security company. This system can be used at any time to report a situation that violates the values or policies of the group or its business ethics or that has a negative impact on the life or health of individuals (‘whistleblowing’). In addition to regular information and reporting channels, suspected cases can also be reported anonymously if necessary. This reporting channel is therefore provided by an external partner, WhistleB Whistleblowing Centre AB, Stockholm, Sweden. The reporting procedure is encrypted and password-protected, providing a secure, bidirectional communication channel. Personal data (e.g., contact details) do not have to be provided and are entirely optional. More detailed information can be found in the Terms of Use.

In order to obtain information about the behavior of users when they visit our websites, we use the web tracking tool etracker from etracker GmbH, Erste Brunnenstraße 1, 20459 Hamburg, Germany. To count visitors, we only use data that the browser transmits anyway. However, for the further purpose of ‘analyzing user behavior’, we anonymize this data so that we do not create user profiles. Web analysis is therefore not carried out on the basis of personal data, but with the help of so-called ‘cross device IDs’ which cannot be referenced to individual users.  

The legal basis for the processing of your personal data to analyze your user behavior is your voluntary and informed consent in accordance with Art. 6 (1) (a) GDPR. You can revoke your consent at any time with future effect by sending an e‑mail to: The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

We use Google Ads Conversion Upload for improved analysis of our Google Ads campaigns. Google Ads allows the import of conversion data from third-party systems, such as etracker Analytics. When we upload data from etracker Analytics to Google Ads, no personal data is transferred. The only data transferred is statistical data on the number of conversions and, if applicable, the sales value assigned for each campaign click.

Our employees use their own upload and download portal for the secure exchange of documents. With the help of your e‑mail address, we can assign credentials to you and provide you with documents in a secure way.

a) Web interface (WebUI) 

With UDP, you can now transmit large amounts of data and/or sensitive data via the web user interface, which is described in this manual without having to install special software. Your documents remain encrypted along the entire transmission path and are therefore protected against disclosure to unauthorized persons.

b) SecuPass

SecuPass encryption, which was developed by FTAPI, enables the transmission of all kinds of files with consistent (end-to-end) encryption. Besides maximum security, another special feature of SecuPass is that these transfers can take place between any persons (or end points) without the need to perform complex key and/or certificate creation and installation procedures. With UPD, this process is fully automated and is as simple and easy as sending an e‑mail.

c) SubmitBox link

You can use the SubmitBox link in order to send large amounts of data and/or sensitive data via a simple website without having to install special software or remember login data. All you need is to receive the link (SubmitBox link) from the respective Bundesdruckerei employee. This link could be as shown in this example:

More information can be found in the user manual at:

We take all the necessary technical and organizational precautions to protect personal data against loss or misuse. Your data is stored in a secure operating environment which cannot be accessed by the public.

The web pages also contain links to third-party websites. Liability for these websites lies with the respective operators. Bundesdruckerei GmbH is not responsible for the content nor for the data protection provisions of third-party websites.

Bundesdruckerei GmbH may transfer personal data to other Bundesdruckerei Group companies for the above-mentioned purposes only if this is necessary to fulfil the above-mentioned purposes.

Personal data may also be transmitted to courts, supervisory authorities or law firms if this is legally permissible and necessary in order to comply with applicable legislation or to assert, exercise or defend legal claims.

In as far as we cooperate with service providers (so-called commissioned data processors), such as service providers for IT maintenance services, these providers will only act on our instructions and are contractually obliged to comply with the applicable data protection requirements. Bundesdruckerei GmbH remains the controller for data processing.

If no explicit storage period is specified during collection (e.g. within the scope of a declaration of consent), personal data will be deleted as soon as it is no longer required for the intended purpose, unless statutory storage obligations (for instance, storage obligations under commercial and tax law) prevent deletion.

Under applicable data protection law, you generally have the following data subject rights:

The right

  • to request confirmation as to whether personal data about you is being processed and to receive information about the personal data processed as well as further information (see Art. 15 GDPR),
  • to request the correction of inaccurate personal data (see Art. 16 GDPR),
  • to request the deletion of processed personal data (see Art. 17 GDPR),
  • to request the restriction of the processing of personal data (see Art. 18 GDPR),
  • to receive personal data provided by you, in a structured, customary and machine-readable format or to request that the personal data be transmitted to a third party (see Art. 20 GDPR),
  • to object to data processing carried out on the basis of Art. 6 (1) (f) GDPR or for the purpose of direct advertising (see Art. 21 GDPR),
  • to revoke consent at any time with effect for the future. Revocation is only effective for the future and will not affect the lawfulness of the processing of personal data up until revocation.

In accordance with Art. 77 GDPR, you also have the right to lodge a complaint with a
data protection supervisory authority.

This privacy policy is current as of 16/11/2023.